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Edit user roles and permissions

Overview​

The Users & Permissions Management feature of Retailer Hub gives you full control over the access and roles of the platform users.

This page guides you through the process of editing user's properties and permissions.

How to update a user's access​

  1. Click the edit icon next to the corresponding user

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  1. Update the necessary properties:
    • Add a new permission - click "New permission"
    • Select a Retailer - click the Retailer dropdown
    • Change a module - click the Module dropdown
    • Change a role - click the "Role" dropdown
    • Remove a permission - click "Delete permission"
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A user must always have at least one permission to save changes.

note

You can create permissions for Retailer Hub, Reporting Hub and Post-Purchase Experience modules only if your contract allows it.

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Coming Soon

Retailer Hub is constantly evolving based on feedback. These core pages give your teams the foundation to support returns quickly and clearly, with the connected data across the board!