Skip to main content

Add/Invite users

Overview​

The Users & Permissions Management feature of Retailer Hub gives you full control over the access and roles of the platform users.

This page will guide you through the process of adding/inviting users and assigning them the appropriate roles.

How to add a user​

  1. Click "Invite User(s)" in the top-right corner of the page users_management_3

  2. Fill the form:

    • Email - If the user's email exists in our database, the first and last name will be pre-filled automatically. However, you can change them if needed
    • First Name
    • Last Name
    • Select the retailer (if applicable)
    • Choose the appropriate role

    users_management_4

  3. Click "Add User"

    users_management_5

Once invited, an account will be created for the user. To access Retailer Hub, they should go to the login page (Retailer Hub) and follow the "Forgot your password" flow to set their password.

Coming Soon

Retailer Hub is constantly evolving based on feedback. These core pages give your teams the foundation to support returns quickly and clearly, with the connected data across the board!