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Retailer Hub

Overview​

The Retailer Hub is your all-in-one platform to manage returns, track activity and control access within your organisation. It was designed to make return management easier, more transparent, and more secure - giving you the tools you need to serve your customers better.

What can you do here?​

With Retailer Hub, you can:

  • Manage Returns - Search, filter, update return requests, or create them manually
  • View Return & Product Details - Access full information about each return, including tracking, customer details, and product specifications
  • Manage Users and Permissions - Control who has access, assign roles, and edit or remove users
  • Get Support: Find documentation, submit tickets, and send feedback directly from the platform

Here's how it works​

  • Log in securely with email/password + MFA or via SSO (if your organization has it enabled)
  • Use the navigation menu on the left to move between the main features
  • Each section is built around tables, filters, and action panel, so everything works in a consistent way

Why did we build it this way?​

Managing returns can be complex - but it does not have to feel that way. We built Retailer Hub to:

  • Centralise return management in one simple platform
  • Give you control over who in your team can do what
  • Ensure security with MFA and SSO options
  • Provide insights into your returns and customers
  • Support you quickly with built-in help and ticketing

This is just the start. Retailer Hub will continue to evolve with new features based on your feedback