Deep Links
Overview
Deep links are a means to redirect the consumer to a pre-populated basket or tracking page as opposed to the consumer being required to enter their Order Number and one of Email/Final 4 digits of phone number/Zip code.
This would be beneficial in the scenario whereby the retailer has functionality on their website to view order history. There can be a CTA which would direct the consumer to the basket page of the returns portal.
This is based upon the retailer having already send the order data over to the Return Portal via one of the integration options.
The deliveryPostcode parameter is mandatory and can contain either the postcode, the last four digits of the phone number, or the email address.
Basket Page URL structure
{portalPrefix}/returnPortal/Details?OrderNumber={orderNumber}&deliveryPostcode={value}&lang={iso2LanguageCode}
Tracking Page URL structure
{portalPrefix}/returnPortal/Tracking?orderNumber={orderNumber}&postcode={value}&lang={iso2LanguageCode}