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How to update contact details

Overview​

The Contact Details section in the Retailer Hub allows you to keep your contact information accurate. You can easily update key operational contacts - such as customer service, finance, and escalation points - ensuring all communication routes remain reliable and aligned with current business needs.

Note before you start​

You need to have a Manager user role to be able to update company data.

How to update contact details​

  1. Log in to Retailer Hub as a Manager.
  2. Navigate to Settings->Business Profile->Contact Details page. update_contact_details_1
  3. Select the retailer whose contact details you want to update. update_contact_details_2
  4. Fill or update the necessary data fields. update_contact_details_3
  5. Click Save.