Post Purchase 3.318.0
· One min read
🚀 Summary
This release improves the analytics experience in ZigZag Post Purchase with the new Logistics Dashboard, more accurate time references for reporting, richer incident exports, and the first unified product experience for eligible customers using both returns and outbound modules.
✨ What is New
Features:
- 🆕 Logistics Dashboard V1: A new dashboard gives logistics teams a dedicated view to monitor delivery performance and operational trends.
- 🆕 Unified product experience: Eligible customers using both returns and outbound modules can now access a more connected experience across the delivery journey.
- 🆕 Incident export custom variables: Incident reports now include tracker custom variables, giving teams more context in exported data.
Improvements:
- 🔧 More accurate order reporting: Order visibility now relies on the placed-at date when available, with a fallback to the creation date when needed.
- 🔧 More accurate incident reporting: Incident dashboard and report data now rely on when the incident occurred, rather than the related order month.
- 🔧 Logistics dashboard enhancements: New dashboard widgets add carrier performance breakdown, global on-time rate, delivery performance over time, and package status percentages.
📌 Notes
Unified product experience is available to customers purchasing both returns and outbound modules.