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Retailer Hub 1.14.0

· One min read

🚀 Summary​

This release improves the Retailer Hub return management experience, with a redesigned Return Details page, enhanced CS Return v2 capabilities, and improved controls for handling return exceptions.

✨ What is New​

Improvements

  • 🛠️ Enhanced Return Details - Return information is no better organized across:
    • Tracking and shipping details
    • Return method information
    • Returned products, gift cards, and internal notes
    • Outbound order and customer details
  • 🛠️ Improved Returns Management:
    • Added General Settings for Internal Admins to manage the Override Return Rules, such as expired return policies and non-returnable products.
    • Removed Ship To and added Warehouse DC Code handling in CS Return v2, helping users create returns with products routed to the correct warehouse.
    • Added a warning when return policy overrides are enabled.
    • Limited CS Return v2 to a maximum of 20 products per return.
    • Made both legacy and beta CS Return flows available from the Manage Returns page.

📘 How it Works

🔗 Check our documentation on Return Details.

👉 As always, your feedback is welcome - use the Feedback button in the bottom-right corner of Retailer Hub to share your thoughts.