Order Feed
Overview
Order Feed contains information on all orders delivered by the retailer within the past 30 days (number of days is defined by the retailer's returns policy). Order Feed is used to:
- Provide detailed order information to consumers initiating a return via the Returns Portal
- Add the order to ZigZag’s Orders Grid
Each order record is linked to the Inventory Grid through the product’s SKU, ensuring consistency across systems.
info
It is MANDATORY that the Order Numbers supplied are unique as this is the primary order identifier.
Technical specifications
- Naming convention - ReturnOrders_{timestamp}.csv Timestamps supplied in ISO 8601 format. e.g. 2013-10-31T000000Z
- Supported file types - CSV, XLSX, XML
- Maximum File Size - 20 MB
- Upload frequency - once per day
- Upload directory path - sftp/feeds/Order
Data specifications
The provided files contain the following sheets:
- Fields Specifications - This sheet offers a detailed description of each field included in the data feed.
- Template File - This sheet serves as an example template. You may copy its contents into an Excel file and populate it with your data accordingly.