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Multi Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is an extra layer of security to better protect your account and data, by requiring you to enter a code sent to you by email every time you log in. MFA is mandatory for all user accounts.

How MFA works​

  • Enter your email and password on the login page
  • A 6-digit verification code will be sent to your email address
  • Enter the code on the login screen to complete the login process
  • Did not receive the email? Click "Send new code" to send it again
  • This process ensures that only authorised users with access to the registered email can log in.
Why is this mandatory?

Security is a top priority for us. Passwords alone are no longer enough to protect sensitive data. By requiring Multi-Factor Authentication (MFA), we are adding a critical second layer of protection - one that significantly reduces the risk of unauthorised access.