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Enterprise Returns

ZigZag Enterprise returns is our core product for managing retail returns operations at scale. This section is not relevant to customers using our Shopify app ZigZag Returns and Exchanges, for which documentation is accessed within the app.

Modular Hubs

Our enterprise platform is a modular system which is managed through hubs, each of which has a specific role and purpose. As we continue to build out our documentation, details of more hubs will be available here.

🛠️Retailer Hub - Your gateway to managing return flows, carrier settings, return policies and viewing return transaction details.

Documentation for each hub will include:

  • Setup & configuration guides
  • Feature overviews
  • Role-based access info
  • Best practices for optimal use